PAYMENT, CANCELLATION AND REFUND POLICY

 

Payment Options

  1. NEFT / RTGS, BankTransfer, Net Banking, Debit / Credit Card, Payment by Scanning QR Code

Visa, Master Card, Net Banking and UPI payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

  1. Internet Banking

You can also pay for your subscription through net banking options and the amount will be automatically debited from your account.

Transaction Confirmation

You should not take any action based on information on the website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your transaction within the stipulated time period, first look into your “spam” or “junk” folder to verify that it has not been misdirected, and if still not found, please contact us on accounts@indoeuropean.in

Cancellation and Refund

You can cancel your payment within 24 hours of login by sending us an email address to accounts@indoeuropean.in  with below details:

The refund request shall be processed within 7- 10 working days from the date of the cancellation request and subject to receipt of the approval of refunds from the concerned department. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque/online within a maximum of 30 days from date of cancellation. All refunds shall be processed subject to processing of refunds by the respectivepayment service provider.

 

 

 

Send your request to:

 

To

Indo European Educational Services Pvt. Ltd

WZ1, 2nd floor, Ganesh Nagar,Tilak Nagar,

Metro Pillar No - 535, Above ICICI Bank, New delhi-110018.
Tel          : + 91 - 11- 40190238

Mobile  :  90155 90153

 

We shall examine each request for refund. We may need to seek further information / documents and the payee must co-operate in this regard. However, Indo European Educational Services Pvt. Ltd. shall not be obliged to make refund and may, in its discretion.

 

All decisions of Indo European Educational Services Pvt. Ltd. In this regard will be final and binding on the payee.